If you have a question not listed below, please contact us. We’re glad to help.
Q: What kind of passport and/or ID requirements are needed to enter the United States of America?
A: The link below outline passport and identification requirements for international visitors:
The link below includes information on how to apply for a visa:
Q: What’s the legal drinking age in the United States?
A: 21 years of age. Government-issued photo ID must be presented to show proof of age in order to drink alcoholic beverages. Photocopies of IDs are unacceptable by law.
Q: When is the best time to book flights?
A: Tuesday from 3 p.m. to around midnight is the best time to find competitive airfare. Friday around 3 a.m. is the worst time to find competitive airfare. The best time to book flights (before travel date) for domestic fares is 3 months to 30 days. The best time to book (before travel date) for international fares is 5.5 months to 1.5 months. Cheapest flights are on Tuesdays, Wednesdays, and Thursdays flying before breakfast and after dinner (red-eye flights). More expensive flights are on Fridays and Sundays. Tips for getting lower fares:
- Book with connecting flights
- Fly into bigger airports
- Shop for one passenger at a time to get different (cheaper) rates
- Sign up for airfare alerts
- More Information
Q: What new travel procedures will be in practice at airports around the United States due to COVID-19?
A: TSA has released updated security procedures for air travel, including social distancing measures and touchless processes, as passengers move through security checkpoints. TSA is also allowing one liquid hand sanitizer container, up to 12 ounces per passenger, in carry-on bags.
Q: How far is Rosen Inn International from the airport?
A: Rosen Inn International is 12.5 miles, about 20 minutes, from the Orlando International Airport.
Q: How close is the Orange County Convention Center?
A: Rosen Inn International is 2 miles from the Orange County Convention Center.
Q: How close is Rosen Inn International to the major theme park attractions?
A: Rosen Inn International is 2.3 miles from Universal Orlando Resort™, 3 miles from Aquatica®, 3.8 miles from SeaWorld®, and 7.6 miles from Walt Disney World®. For more attractions and distances, please visit the Attractions page.
Q: How can I obtain tickets to attractions like Universal Orlando Resort™, SeaWorld®, and Walt Disney World®?
A: Our Guest Services Desk is happy to assist guests with purchasing attraction tickets. You can also check out our packages to see if we are offering any room plus ticket deals. Click here to purchase tickets online through the hotel.
Q: Does Rosen Inn International offer shuttle service to the airport and area attractions?
A: Rosen Inn International offers free scheduled shuttles to Universal Orlando Resort™, and SeaWorld Orlando®; scheduled shuttles to Walt Disney World® theme parks are available for a nominal fee. Reservations for all shuttles are required and must be made in person at the Universal Partner Hotel Vacation Planning Center one day (24 hours) in advance and up to 30 minutes prior to departure. Rosen Inn International can arrange airport shuttles for a fee.
Q: Is there an on-site car rental agency?
A: Car rentals can be made on-site through Enterprise
Q: How old do you have to be to rent a car?
A: Minimum rental age is 21 years old, although larger rental car agencies only accept drivers 25 years of age or older. The rental car agencies that accept younger drivers require the driver to present a credit card and charge extra “underage” fees. Check with your car rental agent for more information.
Q: What other services does the Guest Services Desk provide?
A: Guest Services can help you purchase attraction tickets, make reservations for scheduled shuttle services and for restaurants, arrange other transportation, assist in car rentals, and much more.
Q: How old do you have to be to make guestroom reservations?
A: You have to be at least 18 years old.
Q: What are check-in and check-out times?
A: Check-in is at 4 p.m. Check-out is by 11 a.m. Late check-out is available, but a fee may apply.
Q: How do I book my event, like a wedding or family gathering, at the hotel?
A: Rosen Inn International has meeting space perfect for your intimate wedding, family reunion, special event, and group gathering. We have special group discounts including room blocks, discounted guestroom rates, and other perks. Contact the Director of Sales for more information or submit a Request for Proposal.
Q: Is Rosen Inn International rated by AAA?
A: Yes. Rosen Inn International is a AAA Three Diamond rated hotel and recognized as a Universal Partner Hotel.
Q: What are my dining options?
A: Rosen Inn International offers a variety of on-site restaurants, as well as light and to-go meals and snacks in our Lite Bite Mini-Market & Deli. Explore these dining options on the Dining page.
Q: Do your restaurants offer specials for families?
A: We have a Kids Eat Free Program for children under 5 with each paying adult at the Fountain View Restaurant. Visit the Guest Services Desk for restrictions.
Q: Are there any other on-site entertainment options?
A: We have two seasonally-heated and non-smoking swimming pools, a children’s wading pool, video arcade game room, children’s playground, outdoor walking areas, and Topsy Turvey Lounge offering nightly drink and food specials with a side of great entertainment.
Q: What if I want to play golf?
A: Our sister hotel, Rosen Shingle Creek, has an excellent golf course marked as challenging yet enjoyable by all skill level golf players. Book your tee time and game by calling the Shingle Creek Golf Pro Shop at (866) 996-9933.
Q: Where can I keep my traveler’s checks and other valuables?
A: Every guestroom comes with an electronic safe large enough for a laptop, which is available to you at no charge.
Q: May I bring my pet?
A: Yes! Pets are most welcome. For the safety of our guests, employees, we ask guests and their accompanying pets follow a few basic rules and guidelines. There is a maximum of two pets per guestroom. Please check with the hotel for a full list of guidelines and fees or read the online Pet Policy.
Q: Do you have non-smoking or ADA-compliant rooms available?
A: Every guestroom is non-smoking. There are designated smoking areas outside near the guestrooms. ADA-compliant rooms are available upon request.
Q: Do you have guestrooms with refrigerators and/or microwaves?
A: Every guestroom comes with mini-refrigerators, microwaves, single-serve coffee maker, iron and iron board, hairdryer, and more. Baby cribs are provided free upon request and an extra rollaway bed may be added to your room for a small daily fee, plus tax.
Q: Do you have any unique amenities that could make our stay more special?
A: Absolutely. Contact the hotel’s sales department for a complete list of specialized packages and services to create a personalized experience. We can help with a variety of in-room gift baskets, treatments, flower arrangements, candy, and chocolate spreads. Prices vary for extra amenities.
Q: What are your parking arrangements?
A: Rosen Inn International offers free, 24-hour-secured, gated parking with plenty of room for buses and RVs.
Bus drivers with a bus staying at the hotel with a group receive free parking. Otherwise, bus drivers with a bus staying at the hotel without a group are subject to a $100 parking fee as well as paying the daily room rate.
Q: Does the hotel have laundry facilities and offer dry cleaning services?
A: Yes. Rosen Inn International has several coin-operated self-serve laundry facilities located throughout the hotel. For valet dry cleaning or laundry service, please contact the front desk.
Q: What credit cards do you accept?
A: Rosen Inn International accepts Visa, MasterCard, American Express, Discover, Diners Club/Carte Blanch, Encore, and JCB.
Q: Does Rosen Inn International offer business services?
A: Faxing, copying, and package shipping services are available at Rosen Inn International’s Business Center. Please visit the Business Center for policies and a detailed list of services and fees. Package handling services available for a fee.
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